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The following FAQ's may help you quickly resolve any problems you may be having with the program. If you are having difficulties either with the unregistered version or after registration please do not hesitate to contact us. Preference is of course given to registered users.

Q. I sometimes need to either set the properties of the printer/page or click twice when printing reports. Why?

A. This is a bug with the Report Viewer code shipped by Microsoft. Microsoft have now fixed this and the problem has been resolved in MyClubV2 version 2 and above.

Q. I have made a mistake in a previous report. I know I can "unlock" the database and make changes but what will be the consequences if I do.

A. There are two issues to consider. Will your members accept changes to a report, particularly a financial report, when they have already approved it? Secondly, the actual changes may impact on the accounting records making future balancing complicated.

We strongly recommend that you simply create an adjusting entry indicating where the previous mistake was made and seek confirmation at your next report/meeting.

If you absolutely must make the change, then backup your database files (Click on Tools -> Backup) before making any changes so that if necessary you can revert to the previously saved data.

Q. How do I restore the database?

A. Using Explorer, navigate to your Backup Directory and select the latest backup you have made. You can determine the date of the backup by looking at the file name which is in the following format:

   yyyymmddhhMMss.zip

where yyyy = year, mm = month, dd = day, hh = hour, MM = minute and ss = second.

Then unarchive the contents of the zip file into the programs Resources directory.


 











































  © Copyright 2005 - 2009 David Glen Harvy